What are your targets' real needs?
Identify the profiles of your customers and non-customers
Ask them about their habits and daily life
Discover their expectations and needs
Adapt your strategy and your offer to your target
We'll be able to answer them!
These surveys offer the following benefits...
Understand the habits of your target
Identify their selection criteria
Understand what drives them to purchase or act
Analyse the barriers in their way
Evaluate their satisfaction
Episto ensures you really understand your consumers
Tried and tested methodology
Access to all types of targets
Quick, simple collection
A step-by-step process for turnkey insights
Definition of your objectives and design of the questionnaire
Collection of answers
Presentation of results
To identify your own awareness rate and those of your main competitors, pinpoint ways to optimise your positioning, and establish the profiles of your connoisseurs and buyers
To understand the behaviour of the inhabitants of a catchment area or users of a local service, analyse their expectations and needs, and understand why they come (or don't come)
To assess the satisfaction of your target group, identify areas for improvement in your products and services, and understand the criteria used by your customers and non-customers
To assess the relevance of your offer, test one idea against another, and fine-tune your concept and its positioning