Does your offer meet the needs of your target?
Gather your target's opinion on your products and services
Identify ways to optimise your positioning
Identify the profile of your connoisseurs and buyers
Evaluate your customers' satisfaction and adapt your strategy
We'll be able to answer them!
These surveys offer the following benefits...
Measure the attractiveness of your brand
Analyse the image that connoisseurs have of your brand
Evaluate whether your customers appreciate your commercial offer
Understand the expectations, needs and choice criteria of this population
Measure the NPS (net promoter score): intention to recommend your brand
Episto ensures you really understand your consumers
Tried and tested methodology
Access to all types of targets
Quick, simple collection
A step-by-step process for turnkey insights
Definition of your objectives and design of the questionnaire
Collection of answers
Presentation of results
To identify your own awareness rate and those of your main competitors, pinpoint ways to optimise your positioning, and establish the profiles of your connoisseurs and buyers
To determine the profiles of your customers and non-customers, survey them about their habits and daily life, and learn about their expectations and needs
To understand the behaviour of the inhabitants of a catchment area or users of a local service, analyse their expectations and needs, and understand why they come (or don't come)
To assess the relevance of your offer, test one idea against another, and fine-tune your concept and its positioning