Analysis of the launch of a new packaging by a consumer brand

Satisfaction survey
Brand

Customer requirement

Analyse consumer satisfaction with a new closure system

Objective of the survey

Understand consumer habits, measure satisfaction and collect feedback from consumers about a new bottle closure system

Target

1,000 participants

Questionnaire

10 minutes

26 questions

Date of the survey

March 2019

Recruitment campaign

Conversational Questionnaire

Results of the study

Authentic insights
Early estimates of innovation-related perceptions

Precise feedback
Feedback from a committed target audience on consumer habits and innovation

Fast results
returned in 3 days

Excellent engagement
92% of participants are satisfied with the experience

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