Understanding the habits of users of Caen's Twisto network

Satisfaction survey
Brand

Customer requirement

Understand the uses, means of information and intelligence, and contacts used by 800 respondents

Objective of the survey

Evaluating customer satisfaction with the Twisto network in Caen

Target

Twisto network users

Questionnaire

4 minutes

18 questions

Date of the survey

January 2023

Recruitment campaign

Conversational Questionnaire

Results of the study

Accurate feedback

to test a new methodology

Valuable insights

For information, 70% of users use the Twisto app

A quick collection

in 4 days

An excellent commitment‍

with network users

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