Transport professionals: boost your user knowledge

Urban and intercity transport companies are faced with the daily challenge of understanding and satisfying their customers.

Although these companies have departments dedicated to getting to know their customers, they face their own specific listening difficulties: the volatile, hyper-local nature of their users (and non-users), uninviting survey themes, costly and time-consuming methodologies...

Thanks to Episto and its targeting technology, these subway, bus, tramway, train and coach companies can now reach their targets to obtain answers to their strategic and more tactical questions, at a local level!

Find out more in this dossier:

• How did Keolis assess the relevance of Caen's Twisto urban transport network to its users?
• How did SNCF Gares & Connexions manage to complete the redevelopment of the Gare de Lyon while taking into account the opinions of local residents and users of a specific exit from this station?
• How did Kisio gain a better understanding of mobility dynamics in the Nouvelle-Aquitaine region, with a view to developing the regional network?
• How did SNCF Retail & Connexions survey visitors to 7 major French stations to find out their retail needs?
• and the secrets behind our social network targeting methodology!

Download the file!